As Sr. UX Designer III, you'll work in collaboration with your teammates and the customer, you will work to develop the best possible overall product experience for the user by applying Human Centered Design (HCD) principles for user website experiences.

We know that you can't have great technology services without amazing people. At MetroStar, we are obsessed with our people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.

If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!

What you'll do:

• Develop and champion a human-centered design strategy that aligns with the program's mission and goals. Advocate for user-centric approaches at all levels of decision-making.
• Plan, conduct, and analyze user research activities to gain deep insights into user behaviors, needs, and pain points. Translate research findings into actionable design recommendations.
• Drive the creation of intuitive, accessible, and aesthetically pleasing cloud and platform service interfaces and experiences that prioritize user needs while meeting technical requirements and security standards.
• Collaborate closely with cross-functional teams, including developers, engineers, product managers, and stakeholders to ensure alignment between design vision and technical feasibility.
• Lead the creation of prototypes and mockups to visualize design concepts and interactions. Conduct usability testing and iterate designs based on user feedback.
• Advocate for inclusive design principles and ensure that the services are accessible to individuals with diverse abilities and needs.
• Establish and maintain design guidelines, patterns, and best practices that promote consistency and coherence across the program's cloud services.
• Engage with government agencies, end-users, and stakeholders to gather feedback, build relationships, and refine design strategies.
• Create and champion human-centered solutions across a portfolio of high-profile programs.
• Mentor and collaborate with designers across the organization.
• Tailor organizational best practices and playbooks for specific customers and domains.

What you'll need to succeed:

• An active or the ability to obtain a DoD Secret Clearance
• 9+ years of experience leading human-centered design efforts, preferably in large-scale cloud development or government projects.
• Strong portfolio showcasing successful design projects and the ability to articulate design rationale.
• Proficiency in design tools such as Adobe Creative Suite, Sketch, Figma, etc.
• Expertise in user research techniques, usability testing, and user-centered design methodologies.
• Excellent leadership and team management skills, with the ability to inspire and mentor a diverse design team.
• Strong communication and presentation skills, with the ability to convey design concepts and principles to technical and non-technical stakeholders.
• Knowledge of information technologies including cloud, service delivery models, and government processes is a plus.
• Familiarity with accessibility standards (e.g., WCAG) and inclusive design practices.
• Problem-solving mindset, adaptability, and a passion for driving positive user experiences in complex environments.
• Experience mentoring and leading other designers, including contributing to or leading a Design Community of Practice

Like we said, we are big fans of our people. That's why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades.

Don't meet every single requirement?

Studies have shown that women, people of color and the LGBTQ+ community are less likely to apply to jobs unless they meet every single qualification. At MetroStar we are dedicated to building a diverse, inclusive, and authentic culture, so, if you're excited about this role, but your previous experience doesn't align perfectly with every qualification in the job description, we encourage you to go ahead and apply. We pride ourselves on making great matches, and you may be the perfect match for this role or another one we have. Best of luck! - The MetroStar People & Culture Team

What we want you to know:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

MetroStar Systems is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of MetroStar Systems.

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